Workday gets more modern and personalized with a new interface redesign – TechCrunch

Working daywhich offers a set of services to help companies manage their human resources and finances, was one of the first SaaS companies to launch back in 2005released about six years after Salesforce.

Today, the company announced a redesign of the interface across the entire product line with the goal of modernizing it and making it easier to use for everyone from frontline workers to managers to managers. ‘computer science.

write in a business blog post Announcing the UX changes, Workday design director Jeff Gelfuso, who was tasked with implementing the design modernization, sees it as a simplification of the experience for all users, regardless of role.

“When it comes to simplification, our mission is to make Workday feel effortless. For frontline workers, it should be easy to register for their shift with a tap of their mobile phone, and managers should be able to quickly approve an expense report from their natural workspace without interrupting their work. workflow,” he wrote.

“Power users should be able to have a hub of all the features they need in one place. For all these types of users, they need to be able to find information, easily and intuitively, when performing complex tasks. »

Over time, this kind of redesign has resulted in a more consumer-like experience, something that doesn’t look or feel like a clunky enterprise app, but rather something you’re used to. to use in your personal life on your phone or tablet.

“We expect that [consumer experience] in the business now too… These are just table stakes for any application. And that’s how we focus on improving the employee experience. It’s that mainstream-grade UX in [our] enterprise applications,” Jim Stratton, the company’s CTO, told TechCrunch.

This includes providing an experience based on your professional role, rather than having a single interface. “We focus on [job roles] unique characters and different experiences appeared to these individuals, these different characters, depending on where they are and what they are doing,” he said.

New custom Workday start page. Picture credits: Labor day (image has been cropped)

It’s worth noting, however, that at least with HR tools for employees, once you selected a tool like Absence, the underlying experience didn’t update.

Stratton says that in addition to making it easier for users to work, as part of an enterprise software ecosystem, it should also be open and extensible. “So the rest of our job is to allow a company to extend that platform to all the personalized things that they do around their people and their finances, but also to be open and connected to those other systems she needs to run her business,” he said.

An example of how Workday connected with other systems, even before this change, is its integration into Slack. Instead of requesting a day off in the Workday app, an employee can make the request in Slack and the request is automatically routed to a manager in Slack, who can quickly approve it.

There are two ways to create apps on Workday. The first is Workday Extend, an approach that has been around for a while, although there are improvements in the new version. Stratton says it’s a tool designed for IT professionals and developers to create applications that meet the needs of an individual business.

The new method, called Workday App Builder, provided as part of Extend, is a low-code tool aimed at business users. “App Builder is an evolution to low code, no code, to allow business users to build these apps themselves. So rather than relying on a developer or someone from their IT store, actual business users will be able to develop them themselves,” Stratton said.

All this and more is featured today at Rising working daythe company’s customer conference, which is taking place this week in Orlando.