McLeod creates a new web UI

When McLeod Software Corp. came onto the scene almost four decades ago, the company was replacing typewriters. The provider of transportation dispatch, accounting, brokerage operations and management software, and document management systems rewrote its product line between 2000 and 2003 and is now in the process of making numerous “refreshments”. in-depth with plans to launch a new web browser user interface over the next few years across its PowerBroker and LoadMaster operating systems, which have grown to host more than 1,100 businesses.

McLeod made the announcement this week, along with several other updates, at its 2022 User Conference in Nashville, which drew record attendance at more than 1,500 and had more vendors than years ago. previous years, representing the company’s growing list of integration partners. .

One of the latest TMS vendor integration partners is Isaac Instruments. After releasing an open application programming interface (API) for digital freight matching in the PowerBroker system nearly two years ago, McLeod said it is releasing the same type of open API for mobile communications. , ELD systems and trailer monitoring and tracking. The first two deployments of this open mobile communications API with the new LoadMaster Symphony Mobile Communications Service (SMCS) include Isaac for tractor telematics, hours of service information, driver dispatch workflow and capture of document images as well as TGI Connect for its telematics solution for trailers.

All new integrations for LoadMaster with ELD/mobile communications and trailer telematics will use this new standard open SMCS API going forward, allowing any qualified telematics provider to develop a supported integration solution with McLeod.

“Our goal is to be easy to interface, to have the most and the best interfaces,” said Tom McLeod, CEO of McLeod Software. “Our API will remove this bottleneck and allow us to get vendors up and running faster.”

Like its APIs, the new web UI will launch with PowerBroker as PowerBroker Web in early 2023, following a pilot project with new users. The interface will then be released to the LoadMaster and LoadMaster LTL systems, capturing the full range of McLeods products.

McLeod said the company has been able to preserve its robust functionality throughout many updates to its systems, and the new interface will allow users to do even more, “find the magic,” McLeod said, where users can do jobs faster. with automation.

“The new user interface, we’re not just giving you a facelift… We’re not just giving you the same functions as before. With this new feature, we are taking the time to improve workflows, developing role-based workflows that guide the user and streamline user interaction with the system,” he said. he declares. “We will be able to do more and more on an indigenous basis. User involvement and feedback have been key in helping us achieve this. »

McLeod extends business process automation with carrier invoice processing as part of its Logix Solutions products, as well as to help carriers get paid faster and improve 3PL efficiency. The new module, which uses optical character recognition technology to alleviate the need for people to review various images, helps 3PLs and brokers electronically collect, identify, index and match carrier documents to speed up the carrier payment process. The system also works to help back-office staff manage exceptions, such as multiple loads on a single invoice or OS&D claims associated with a load.

In addition to automation, McLeod is also investing in expanding its artificial intelligence and machine learning capabilities. A major focus in this area is market insight to help carriers make better pricing decisions.

McLeod noted that APIs and cloud-based technology allow the company to aggregate anonymized customer data for its market analytics products like its MPact trucking lane and rate analysis tool. The company released an advanced version in April called MPact PRO, which allows the carrier or 3PL to benchmark themselves against the rest of the market and gain a deeper understanding of the market rate dynamics in an origin, destination or destination. given path.

McLeod is working to develop predictive pricing that would predict rate trends days into the future based on historical factors presented in McLeod’s data. McLeod’s truckload market rate data set is derived daily from more than 1,000 companies that contribute rates.

“It’s the roadmap of what we can do with machine learning,” said Ken Craig, McLeod’s chief information officer. “You’re going to see everyone come up with new little point solutions every day, but what data is used to get that? Who knows how good that data is, or how old it is, or where it got it from. Our data is exceptional – some of the best I’ve seen – and only our customers can use it.

McLeod has taken other steps to help its customers improve their performance.

This includes a major overhaul of certain parts of the technical architecture of its systems, in particular the application servers and messaging systems which are the basis of functional software applications. The redesign, completed in 2021, provides customers with greater ability to scale and grow their systems as McLeod grows.

The company, which surpassed 600 full-time employees earlier this year, experienced double-digit growth in 2021, and its 2022 revenue continues to grow at an annual rate of more than 20%.